• JCJ Consulting
  • Jacqui Johnson
  • Airport Development Managment
  • Airport Project Definition

What We Do

Shaping successful projects

Do you want to ensure airport developments deliver the right solution at the right time? JCJ Consulting was created to deliver robust and high quality project initiation.  It is clear that if a project has clear objectives and a benefits realisation plan at the outset, is fully understood by all of the stakeholders and all investigative work complete ahead of ‘Option decision’ - value and success at completion can be easily achieved.

JCJ Consulting believe that a complete understanding of the ‘need’, agreed by all interested parties at the outset resulting in a clear and succinct Business Case and a detailed Brief will ensure a successful project.

Our work covers all passenger facilities and airfield works and includes the delivery of :

  • Strategic fit
  • Statement of requirements
  • Objectives and benefits identification
  • Risk, Opportunity and Threat review
  • Business case development
  • Stakeholder engagement
  • Early financial appraisals
  • Buildability
  • Approvals
  • Brief
  • Development Execution plan
  • Handover plan
  • Operational readiness

Development management

We ensure that airport facilities meet the needs of their markets whilst being flexible enough to adapt to future change. JCJ's expertise lies in the ability to take the high level requirements from a client and shape them into an agreed affordable solution. JCJ provide a dedicated resource with the ability to engage stakeholders and work with delivery teams in a timely manner to ensure the requirements are clearly understood and developed into the right solution. The essence of great development management is getting the right solution to the right problem and keeping a commercial focus.

Project initiation

Great project initiation is about challenging assumptions and working with client teams to clearly articulate the project objectives. It is particularly focused on identifying key benefits of a solution at the outset. Following a proven process method the team can articulate the business case, options and ultimately prepare a robust Brief for the delivery teams against which project success can be measured.

Interim management

JCJ can quickly and easily integrate into existing development teams to cover periods of absence or when workload dictates additional resource is needed. JCJ have undertaken this type of assignment at both Gatwick and Heathrow airports.

Bid support

JCJ can support teams working on airport bids providing a client perspective in terms of writing and presenting. JCJ has been involved in bid preparation for Bouygues UK at Gatwick, Atkins at Gatwick and Heathrow and Jacobs Engineering at Manchester airport.




What we think is important

Since our launch in 2011 we have stayed true to our core values and beliefs - delivering an excellent service to our clients.

We are entirely responsible for our own reputation, the level of success we achieve and the contribution we make to the aviation industry. And this is all a direct reflection of our drive to be as Energetic, Engaging, Challenging, Accountable, Proactive, Personable and Driven as possible.

JCJ Consulting values in airport development management

About Us

Who we are

Airport Project Definition by JCJ Consulting JCJ Consulting - Airport Development. Airport interim management by JCJ Consulting

Jacqui Johnson is a highly respected expert in this field with 22 years experience delivering solutions at UK airports.

With a Masters degree in Airport Planning from Loughborough University and a BA (Hons) in Business Studies she has managed numerous projects and large programs and is passionate about great project initiation. Her expertise lies in terminal and airfield development. Jacqui was Lead Development Manager for the highly successful Heathrow Terminal 3 A380 work and included the rebuild of Pier 6 and all associated apron works.

Jacqui is highly driven and adaptable, providing skills and expertise to a number of prestigious clients to date as well as through a number of larger consulting firms including JacobsAtkins Global, Turner & Townsend, Gardiner TheobaldE C Harris and Leigh Fisher. Jacqui also offers the skill of Interim Manager with the ability to quickly integrate into existing teams and deliver.

We continually work in association with other leading industry experts to ensure the delivery of an excellent combined service offer to clients.  These Associates are respected leaders in the fields of capacity assessment and cost analysis.


Recent Projects

Some of our recent work

Birmingham airport support by JCJ Consulting.

Birmingham Airport
Dec 2017 – Present
Development Management Support

  • Create and deliver a development management guide and support for the capital development team including robust business cases
Dubai airport development with JCJ Consulting

Jacobs Engineering
Nov 2015 – May 2017
Director of Operations - Aviation

  • Capture lead for Dubai airport multi-disciplinary framework won and awarded in Dec 2016
  • Framework lead for Dubai 2017
  • Delivered scoping and option work for West gate and other airfield works for Manchester airport
  • Led a Winter resilience study for Manchester airport
  • Led multi-disciplinary teams delivering aviation work for CAA, Leigh fisher and Goodwood Aerodrome
Manchester airport development by JCJ Consulting.

Jacobs Engineering
Jul 2015 – Sep 2015
Bid Consultant

  • Bid support and writer for the Manchester airport transformation project multi disciplinary designer bid
  • Won by the team and awarded October 2015
  • Invited to join the Jacobs aviation team as Director of Operations
Stakeholder management in airport development

Cardy Construction Ltd
Jan 2014 – June 2015
Project Liaison Manager

  •  Supporting the project delivery team to successfully deliver the fit out of Plaza Premium Lounges at Heathrow airport
  • Working with the project team to deliver fit out of the Lufthansa lounge in Terminal 2 Heathrow
  • Ensuring all approvals are in place and a smooth transition to commence on site working with the airlines and other HAL stakeholders
  • Managing all stakeholders and risks to delivery on site
Airport development by JCJ Consulting.

Gardiner & Theobald
May 2014 - Nov 2014
Project Lead for Enabling Wide Bodied Growth

  • Appointed to provide Independent Fund Surveyor services to review key projects in the Capital Investment Plan as part of the economic regulation of the airport
  • Leading the review of the Enabling Wide Bodied Growth programme of airfield works c. £80m
airport consultant

Atkins Global
Jun 2013 - Apr 2014
Airport Development Consultant

  • An independent role working with Atkins as an advisor, sharing knowledge of working for the airport client particularly with regards stakeholder management
  • Key member of the winning bid team for the Gatwick Architectural and Engineering services Framework 2013
  • Key member of the winning bid team for the Heathrow Design Services Framework Bid 2014
Interim manager in airport development

Heathrow Airport Ltd
Sep 2012 – Jun 2013
Terminal 2 Arrivals Development Manager

  • Accountable for preparing for the handover and proving of all arrivals areas of Terminal 2
  • Stakeholder management of the control authorities including UK Border Force (Immigration)
  • Prepared business cases for design changes to the arrivals concourse and immigration hall and working with the stakeholders including airlines and onward travel companies to ensure a high class solution
  • Ensuring the right facilities were delivered on site in line with the Client Brief

Gatwick Airport Ltd
Jun 2011 – Aug 2012
Airfield Business Manager

  • Deputising for the Head of Airfield Development and managing projects in the capital portfolio
  • Creating and owning the Strategy and associated business cases for all projects in the airfield development portfolio
  • Stakeholder engagement with airlines, operational teams and regulatory bodies including CAA
  • Acting as an interface between the Project Teams, GAL Investment Strategy Team and Executive Management Board


What people say about us

Jacqui's knowledge and competency in the challenging environment of airport development is of the highest standard' Jacqui is engaging, personable and takes true accountability for the quality and execution of the complex tasks that she is accountable for.  Jacqui has excellent communication skills, is a team player and was a real asset to me, my team and Gatwick.


David Wilson, Chief Operating Officer at Edinburgh airport


I worked with Jacqui Johnson whilst she held the position of Head of Development Strategy and Planning at Southampton Airport for BAA. Jacqui combined a well tuned business focus with her natural people skills in the delivery of the capital roll out programme of works at this significant international / regional airport. Jacqui maintained a truly professional approach that was always client focused and built upon her significant aviation sector exposure. I would have no hesitation in recommending Jacqui,


Peter Moore, Director of Development (Design) Dubai airports


Jacqui did an excellent job as Senior Development Manager for the Pier 5 and 6 projects at Terminal 3, Heathrow. Both projects were very complex, were at the heart of T3 an extremely busy terminal and were in a politically charged, multi-stakeholder environment.


Steve Elliott, Head of Terminal 3 projects, BAA


I worked with Jacqui on both Heathrow Terminal 5 and Terminal 2 projects. She displayed a very strong understanding of airports and the requirements for these and a strength in managing stakeholders. On the Terminal 2 project she managed the arrivals route including the relationship with UK Border Force and received very positive feedback.


Kevin Thurman, Stakeholder Manager, Qatar Cultural and Sports hub


I worked with Jacqui when she was at Southampton and Gatwick airports undertaking development and planning roles; Jacqui is very stakeholder focussed and has a good understanding of commercial issues. She is a good team player and a pleasure to work with


Stuart Condie, Chairman at Shoreham airport


Contact Us

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